Tertiary Care Private Limited ("TCPL", "DrPET Online", "Company", "We", "Our" or "Us") is the owner
of www.drpetonline.in and associated mobile applications (the URLs and mobile application
together referred to as "Websites" and individually a "Website"). The terms 'You' or 'Your' refer to
You as the user (whether You are a Registered User, Unregistered user or an HCP) of the Website or
of the services offered by the Website ("Service").
DrPET Online is committed to Your privacy. This privacy policy ("Privacy Policy") applies to the
collection, use, storage, processing, disclosure and transfer of Your Information (defined below)
when You use the Website and/or the Services.
1.1. By providing us Your Personal Information or by making use of the features provided by the
Website, You hereby consent to the collection, storage, processing, disclosure and transfer of Your
Information in accordance with the provisions of this Privacy Policy.
1.2. You acknowledge that You are providing Your Personal Information out of Your free will.
1.3. You have the option not to provide us the Personal Information sought to be collected. You will
also have an option to withdraw Your consent at any point, provided such withdrawal of consent is
intimated to us in writing at info@drtop.in. If You do not provide us Your Personal Information or if
You withdraw the consent at any point in time, We shall have the option not to fulfil the purposes
for which the said Personal Information was sought and we may restrict You from using the Website.
2.1. We may update this Privacy Policy from time to time. There is a tab at the end of the Privacy
Policy which indicates when the Privacy Policy was last updated.
2.2. When We update Our Privacy Policy, the next time You visit the Website, the Website will
provide a message which will intimate You of the amendments to the Privacy Policy. You will be
required to provide Your consent to the amendments before You proceed. If You do not agree to the
amendments, please do not use the Website any further.
3.1. The kinds of information that We collect about You include Personal Information and Non-
Personal Information. Personal Information and Non-Personal Information are collectively referred
to as "Information".
3.2. Personal Information is data collected that can be used to uniquely identify or contact You.
Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:
(i) Name,
(ii) Birth date,
(iii) Email address,
(iv) Gender
(v) financial information such as Bank account or credit card or debit card or other payment
instrument details ;
(vi) physical, physiological and mental health condition;
(vii) sexual orientation;
(viii) medical records and history
(ix) Login ID and password,
(x) Location,
3.3. We may also seek permissions to use camera, microphone, and phonebook/contact data at
points where required.
3.4. We may also collect information other than Personal Information from You through the Website
when You visit and /or use the Website. Such information may be stored in server logs. Such Non-
Personal Information would not assist us to identify You personally. Such Non-Personal Information
may include
(i) Your usage details such as time, frequency, duration and pattern of use, features used and the
amount of storage used,
(ii) Master and transaction data and other data stored in Your user account,
(iii) Internet Protocol address, browser type, browser language, referring URL, files accessed, errors
generated, time zone, operating system and other visitor details collected in Our log files,
The methods by which We collect Your Information include but are not limited to the following:
(i) When You register on Our Website,
(ii) When You create a profile on Our Website or as part of Services
(iii) When You provide Your Information to us,
(iv) When You use the features on Our Website and/or when You use Services,
(v) When You access Website or Services,
(vi) By use of cookies (discussed below).
We collect Your Information for various purposes, including the following:
6.1. We may exchange, transfer, share, part with all or any of Your Information, across borders and
from Your country to any other countries across the world with Our affiliates / agents / third party
service providers / partners / banks and financial institutions for the Purposes specified under this
privacy Policy or as may be required by applicable law or in case of sale, acquisition, merger or
bankruptcy involving DrPET Online.
6.2. You acknowledge that some countries where We may transfer Your Information may not have
data protection laws which are as stringent as the laws of Your own country.
6.3. You acknowledge that it is adequate that when DrPET Online transfers Your Information to any
other entity within or outside Your country of residence, DrPET Online will place contractual
obligations on the transferee which will oblige the transferee to adhere to the provisions of this
Privacy Policy
7.1. The security of Your Personal Information is important to us. We have adopted reasonable
security practices and procedure to ensure that the Personal Information (protected health
information) collected is secure. You agree that such measures are secured and adequate. We
restrict access to Your Personal Information to Our and Our affiliates' employees, agents, third party
service providers, partners, and agencies who need to know such Personal Information in relation to
the Purposes as specified above in this Privacy Policy and provided that such entities agree to abide
by this Privacy Policy.
7.2. While We will endeavour to take all reasonable and appropriate steps to keep secure any
information which We hold about You and prevent unauthorized access, You acknowledge that the
internet is not 100% secure and that We cannot provide any absolute assurance regarding the
security of Your Personal Information. We nor any of the HCP on DrPET Online will not be liable in
any way in relation to any breach of security or unintended loss or disclosure of information caused
by Us in relation to Your Personal Information..
We may store temporary or permanent 'cookies' on Your computer. A cookie is a small piece of data that is sent to Your browser from a web server and stored on Your computer's hard drive. A cookie cannot read data off Your hard disk or read cookie files created by other sites. Once You close Your browser, the cookie simply terminates. For instance, by setting a cookie on Your browser, You would not have to log in a password more than once, thereby saving time while on the Websites. You can choose whether to accept cookies by changing the settings of Your browser. You can reset Your browser to refuse all cookies or allow Your browser to show You when a cookie is being sent. If You reject the cookies on the websites, You may still be able to use the Websites, but it shall be limited to certain minimal functionality. The only drawback to this is that You may be limited only to some areas of the Websites or limited to certain functions of the Websites. Some of Our business partners may use cookies on the Websites. Please note that We have no access to or control over such cookies. DrPET Online and Our business partners may use cookies to better personalize the content, banners, and promotions that You see on the Websites.
The Websites may contain links to other third-party sites. The third-party sites are not under the control of DrPET Online. Please note that DrPET Online is not responsible for the privacy practices of such third-party sites. DrPET Online encourages You to be aware when You leave the Websites and to read the privacy policies of each and every third-party site that collects personal information. If You decide to access any of the third-party sites linked to the Websites, You do this entirely at Your own risk. Any links to any partner of the Websites is the responsibility of the linking party, and DrPET Online shall not be responsible for notification of any change in name or location of any information on the Websites.
If Your Personal Information changes, or if You need to update or correct Your Personal Information or have any grievance with respect to the processing or use of Your Personal Information, for any reason, You may send updates and corrections to us at info@drtop.in and We will take all reasonable efforts to incorporate the changes within a reasonable period of time. If Your Personal Information is stored as part of Your profile on the Website, You can update Your profile on the profile pages of the Websites. You are not allowed to use the Website or the Services of the Website if any of the terms of this Privacy Policy are not in accordance with the applicable laws of Your country.
You are not allowed to use the Website or the Services of the Website if any of the terms of this Privacy Policy are not in accordance with the applicable laws of Your country.
We have appointed a Grievance Officer to address any concerns or grievances that You may have regarding the processing of Your Personal Information. If You have any such grievances, please write to Our Grievance Officer at info@drtop.in and Our officer will attempt to resolve Your issues in a timely manner. DrPET Online reserves the right, in its sole discretion, to change, modify, add or delete portions of the terms of this Privacy Policy at any time.
By using DrPetOnline.in, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.