Privacy Policy

Effective Date: 1-07-2023

Welcome to DrPetOnline.in ("the Platform"), an online veterinary doctor consultation platform. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our services. By accessing or using the Platform, you consent to the practices described in this policy.

1. Information We Collect:

We may collect personal and non-personal information from you when you use the Platform. Personal information may include your name, email address, phone number, location, and any additional information you provide during registration or consultations. Non-personal information may include device information, browser type, IP address, and usage data.

2. How We Use Your Information:

- To Provide Services: We use your personal information to facilitate online veterinary doctor consultations between you and registered Consultants on the Platform. - Communication: We may use your contact information to send you appointment confirmations, updates, and relevant communications related to your consultations. - Improving Services: We may analyze user data to enhance our services, user experience, and troubleshoot technical issues. - Legal and Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.

3. Disclosure of Your Information:

- Veterinary Consultants: Your personal information may be shared with registered veterinary professionals (Consultants) solely for the purpose of conducting online consultations and providing veterinary advice. - Service Providers: We may engage third-party service providers to assist us in operating the Platform. These providers will have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. - Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes.

4. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Similar Technologies:

We may use cookies and similar technologies to collect non-personal information and enhance your user experience. You can control cookies through your browser settings, but disabling cookies may limit certain functionalities of the Platform.

6. Third-Party Links:

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Children's Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such data.

8. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any material changes through the Platform or by other means. Continued use of the Platform after such changes shall constitute your consent to the updated Privacy Policy.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or the data practices of DrPetOnline.in, please contact us at tertiarycarepvtltd@gmail.com.

By using DrPetOnline.in, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.