DrPetOnline.in ("the Platform") facilitates veterinary teleconsultation services for pets through registered Consultants listed on the Platform. By using our services, you acknowledge and agree to the terms outlined below.
While we take measures to check and authenticate the veterinarians listed on the Platform, you are responsible for independently verifying the credentials of the Consultants. The Platform may also include veterinarians from countries other than India, who may not be registered under Indian laws to provide veterinary services. If you choose to engage with such foreign Consultants, you acknowledge that their consultation is advisory and not a substitute for medical opinion.
The Platform acts as an intermediary that connects Users with Consultants for veterinary teleconsultation services. The Consultants are independent professionals, and the services provided are solely their responsibility. The Company or the Platform is not liable for the consultations provided by Consultants, including diagnosis, prescription, medication, and treatment, and their compliance with applicable laws.
The Platform does not endorse any specific Consultant or provide guarantees regarding the quality of teleconsultation services performed by them. Ratings and recommendations made by other Users on the Platform are not verified or endorsed by the Company.
The Company is not liable for any breach of confidentiality and privacy of Users by Consultants or any claims arising from their wilful misconduct or negligence.
The credentials, registrations, certifications, contact details, and other information displayed on the Platform are provided by the Consultants. The Company is not responsible or liable for the accuracy of such information.
You acknowledge that any prescription provided by a Consultant is based on the online consultation and the information you share with them. The prescription may vary with a physical examination. Therefore, the prescription provided by the Consultant should not be relied upon as a final and conclusive solution.
You agree to use the advice from a Consultant on the Platform under certain circumstances, including ongoing treatment, non-emergency conditions, and consultations with a local veterinarian. You understand that the Consultant will not conduct a physical examination and accept the associated limitations.
You agree to provide honest, accurate, and complete details during the course of availing services on the Platform. Misrepresentation of information may lead to inaccurate diagnosis and treatment, and you agree to indemnify the Company for any claims arising from such actions.
The Company may update or modify these Terms from time to time. Any changes will be communicated through the Platform, and your continued use of the services constitutes acceptance of the updated Terms.
By using DrPetOnline.in, you agree to comply with these Terms and Conditions. If you have any questions or concerns, please contact us at tertiarycarepvtltd@gmail.com.